Terms & Conditions

1. Website Information

Emirates Stars provides property, accommodation, dining, event and contact information for its Dubai and Sharjah portfolio. Property details may change, so important stay requirements should be reconfirmed before arrival.

2. Booking Terms

Bookings are subject to room availability and the rate-plan conditions displayed by the active booking engine. Room type, occupancy, inclusions, price, taxes, fees, deposit requirements and cancellation terms should be reviewed before confirmation.

3. Rates, Taxes & Payments

Rates are displayed in the booking flow using the configured currency and current hotel data. Any applicable VAT, service charge, tourism fee or other configured charge should be itemised before final confirmation.

4. Guest Information

Guests are responsible for providing accurate booking and contact information and for complying with applicable identification, occupancy and property policies.

5. Contact

Questions about a property or reservation should be directed to the contact details shown on the relevant Emirates Stars property page. By completing a booking, guests agree to the rate-plan, payment, cancellation, occupancy and property conditions displayed during checkout.